Michigan Residential Builders License Practice Test

What type of conference may the department request from a licensee to assess a potential complaint?

1. Public hearing

2. Investigative conference

3. Quarterly review

4. Stormwater consultation

The correct answer is: Investigative conference

The correct choice is primarily focused on the process by which the department evaluates potential complaints against a licensee. An investigative conference is a procedural step that allows the department to gather information directly from the licensee regarding the complaint, providing an opportunity for discussion and clarification before any formal action is taken. This type of conference is essential for maintaining transparency and fairness in the investigation process. It enables the department to understand the licensee's perspective, view any relevant documentation, and assess the situation more thoroughly. By doing so, they can determine if further action is needed, such as disciplinary measures or additional investigation, or if the complaint may be resolved without additional ramifications. Other choices do not accurately reflect this specific context. For instance, public hearings pertain to broader legislative or regulatory discussions and are not typically used for assessing individual complaints. Quarterly reviews would be more aligned with performance evaluations or routine regulatory checks rather than the investigative context needed for complaints. Stormwater consultations focus on environmental and regulatory compliance related to stormwater management and would not relate to evaluating complaints against a builder.